The world of Teyvat continues to expand with new regions and characters, making it increasingly important for players to understand which support units can provide the most value across multiple team compositions. In this comprehensive guide, we'll break down the Genshin Impact universal support characters tier list as of October 2025, highlighting which characters offer the most flexibility and utility regardless of your team's main DPS.

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What Makes a Universal Support?

Universal supports are characters whose utility transcends specific team compositions or elemental synergies. These characters can fit into almost any team and provide substantial value through buffs, healing, shielding, resistance shredding, or energy generation. Unlike niche supports who excel only in specific teams, universal supports maintain their effectiveness regardless of who your main damage dealer is.

SS-Tier Universal Supports

These characters represent the absolute pinnacle of support utility in Genshin Impact, capable of elevating any team composition to its maximum potential.

Furina

Furina has revolutionized the support meta since her release, maintaining her position at the top of support rankings for good reason. Her key strengths include:

  • Universal buffing capabilities that work in virtually any team comp with a healer

  • HP drain mechanics that enable unique playstyles for characters without built-in HP fluctuations

  • Pneuma form provides comfortable healing for overworld exploration

  • Scales exceptionally well with investment and constellations

Bennett

Despite being a 4-star character, Bennett continues to be one of the most valuable supports in the game. His universal utility includes:

  • Powerful ATK buffs through his Elemental Burst

  • Consistent healing that scales with HP

  • Low energy requirements and excellent energy generation

  • Pyro resonance compatibility for additional team ATK

  • C6 offers Pyro infusion (though this can limit his universality in some compositions)

Xilonen

As one of the newer additions to the roster, Xilonen has quickly established herself as a top-tier universal support:

  • Provides easy access to resistance shreds for multiple elements (Pyro, Cryo, Electro, Hydro, and Geo)

  • Healing capabilities once her conditions are met

  • Excellent vertical exploration ability, making her valuable in the overworld

S-Tier Universal Supports

These supports offer exceptional utility but may have slight limitations compared to SS-tier options.

Kazuha

Kazuha remains one of the most versatile supports in the game thanks to:

  • Elemental DMG buffs based on swirled elements (can buff two elements simultaneously)

  • Excellent crowd control through his Elemental Skill

  • Elemental Mastery buffs from his Burst

  • Exceptional exploration utility

Zhongli

The unrivaled shield provider in Genshin Impact:

  • Creates the most durable shield in the game

  • Provides unconditional Elemental RES shred to nearby enemies

  • Offers uninterrupted gameplay through complete resistance to interruption

  • Petrification crowd control through his Burst

Raiden Shogun

While initially considered primarily a DPS, Raiden has proven her worth as a universal support:

  • Increases team's Elemental Burst DMG through her Skill

  • Provides significant energy regeneration for the entire team

  • Enables near-perfect rotation timing in many team compositions

  • Acts as both support and burst DPS, saving a team slot

A-Tier Universal Supports

These characters provide strong support capabilities but may be slightly more situational or have higher investment requirements.

Nahida

The Dendro Archon excels at:

  • Providing substantial Elemental Mastery buffs (up to 250 EM) to active characters

  • Consistent off-field Dendro application

  • Enabling multiple Dendro-based reactions

  • Unlocking additional reaction-based buffs at C2

Sucrose

A 4-star alternative to Kazuha with unique strengths:

  • Provides team-wide Elemental Mastery buffs

  • Offers crowd control through her Skill and Burst

  • Can hold Thrilling Tales of Dragon Slayers for additional ATK buffing

  • Excellent at enabling reaction-focused teams

Baizhu

A comfort support option that provides:

  • Reliable healing for all content

  • Decent shielding that prevents interruption

  • Consistent off-field Dendro application for reactions

  • Scales well with investment in HP and Healing Bonus

B-Tier Universal Supports

These characters are solid supports but may be outclassed by higher-tier options or have more specific niches.

Jean

The Acting Grand Master offers:

  • Burst healing for the entire party

  • Continuous healing field from her Burst

  • Crowd control through her Skill

  • Anemo RES shred at C4 for Anemo DPS characters

  • Versatile role compression as both healer and VV carrier

Kokomi

A reliable hydro support with:

  • Exceptional healing capabilities

  • Consistent off-field Hydro application

  • Thrilling Tales compatibility for ATK buffing

  • Essential role in Freeze and some Bloom teams

Diona

A versatile 4-star support providing:

  • Shields and healing in one character slot

  • Off-field Cryo application

  • Elemental Mastery buffs at C6

  • Movement speed and stamina reduction buffs

Building Your Support Characters

When building universal supports, focus on their primary utility functions rather than personal damage. For most supports, this means prioritizing Energy Recharge to ensure burst uptime, followed by stats that enhance their support capabilities (HP for healers/shielders, EM for reaction enablers, etc.).

Artifact Recommendations:

  • Utility Supports: Noblesse Oblige (4pc) for ATK buffs

  • Anemo Supports: Viridescent Venerer (4pc) for elemental RES shred

  • Healers: Ocean-Hued Clam (4pc) or Maiden Beloved (4pc)

  • Shield Supports: Tenacity of the Millelith (4pc)

Team Composition Strategies

The beauty of universal supports is their flexibility. When building teams, consider including at least one universal support to provide core utility, then add more specialized supports based on your main DPS needs.

Some powerful combinations include:

  1. Bennett + Kazuha: Universal ATK buff + elemental DMG buff

  2. Zhongli + Furina: Uninterrupted gameplay + powerful scaling buffs

  3. Raiden + Xilonen: Energy regeneration + multi-element RES shred

Conclusion

As Genshin Impact continues to evolve, the value of universal support characters remains incredibly high. While specialized supports may offer more power in specific teams, universal supports provide flexibility that allows you to adapt to new content and character releases without completely rebuilding your roster.

The current meta particularly favors supports who can provide:

  • Resistance shredding

  • ATK or DMG% buffs

  • Energy regeneration

  • Comfort through healing or shielding

Investing in top-tier universal supports like Furina, Bennett, and Xilonen will continue to pay dividends as the game progresses through Version 6.1 and beyond.

Which universal supports do you rely on most? Let us know in the comments below!